Privacy Policy

Privacy Policy

Last Updated: 05/06/2026

At Grandisium (“we”, “us”, or “our”), we are committed to protecting your privacy and handling your personal data in a transparent and lawful manner.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Data Controller

The data controller responsible for processing your personal data is:

Grandisium
Email: grandisium@gmail.com

2. Personal Data We Collect

We may collect the following categories of personal information:

Information You Provide

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Account information (if applicable)

  • Messages sent through contact forms or customer support

Order Information

  • Products purchased

  • Order history

  • Payment status

Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Website usage data

  • Cookies and tracking technologies

Payment Information

Payments are processed securely by third-party payment providers.

We do not store or have access to your complete payment card details.

3. How We Use Your Data

We process personal data for the following purposes:

  • Processing and fulfilling orders

  • Shipping products

  • Providing customer support

  • Managing customer accounts

  • Communicating order updates

  • Preventing fraud and abuse

  • Complying with legal obligations

  • Improving website performance and user experience

  • Sending marketing communications (only where permitted by law or with your consent)

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process personal data on one or more of the following legal bases:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Consent (where required)

5. Sharing of Personal Data

We may share your information with trusted third parties only when necessary, including:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting providers

  • IT and security service providers

  • Legal, accounting, or regulatory authorities when required by law

We do not sell, rent, or trade your personal data to third parties.

6. International Transfers

As we sell products worldwide, your information may be processed or transferred outside your country of residence.

Where required by law, we implement appropriate safeguards to ensure that your personal data remains protected in accordance with applicable data protection regulations.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may vary depending on:

  • Legal obligations

  • Tax and accounting requirements

  • Warranty and customer service needs

  • Fraud prevention requirements

Order-related information may be retained for the period required under French accounting and tax laws.

8. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction with similar privacy laws, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Withdraw consent at any time

  • Request data portability

  • Lodge a complaint with a supervisory authority

To exercise your rights, please contact us using the details provided below.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Ensure website functionality

  • Improve website performance

  • Analyze visitor behavior

  • Enhance user experience

Where required by law, we obtain your consent before placing non-essential cookies on your device.

For more information, please refer to our Cookie Policy.

10. Data Security

We implement reasonable technical and organizational measures to protect personal data against:

  • Unauthorized access

  • Disclosure

  • Alteration

  • Loss

  • Destruction

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

11. Children’s Privacy

Our website and products are not intended for children under the age of 16.

We do not knowingly collect personal data from children.

If you believe that a child has provided us with personal information, please contact us so that we can remove it.

12. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of third-party websites and encourage users to review their privacy policies.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be posted on this page with an updated revision date.

Continued use of the website following changes constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Grandisium
Email: grandisium@gmail.com

If you are located in the European Union and believe your rights have been violated, you may also lodge a complaint with your local data protection authority.